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Frequently asked questions
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FAQ

  • CY50

    Q1. This wildlife camera works well during the day, but it doesn't shoot anything at night?

    A1: We suggest changing to new high-quality batteries. When the battery is low, the battery voltage output is not enough for night shooting. The better quality batteries are, the more stable the voltage of the battery at night.

    Q2. When I walk in front of the camera, the red light flashes, but the camera doesn't record anything?

    A2: For automatic detection and recording, you should switch to ON mode. If the red light flashes when detecting moving, it means that your wildlife camera is still in TEST mode.

    Q3. Only half of the battery compartment pops out then it gets stuck?

    A3: When it gets stuck, just pull out harder. The ”stuck” design is to prevent the battery compartment from falling directly to the ground when you try to change the battery on a tree.

    Q4. What kind of SD card should I use?

    A4: This wildlife camera uses a "full-size SD card" with a maximum capacity of 32GB. All full-size SD cards of 32GB and below can be used normally.
  • CY65

    Q1. Which App does this camera work with?

    A1: This trail camera works with WILDLIFE CAM App. Please contact us by email if you need more information about the connection.

    Q2: What is the wifi connection used for? Can I connect this wildlife camera to my home wifi?

    A2: The connection is used for data transmissions such as preview, playback, image transmission, and settings.
    This wildlife camera only supports direct Bluetooth and WiFi connection between your phone and camera. It is not supposed to connect to a WiFi router, WiFi hot spots, or network. In open areas, the WiFi connection range can reach 32ft.

    Q3: What kinds of SD card should I use?

    A3: This wildlife camera is compatible with a "full-size SD card" up to 128GB.
  • CY80

    Q1. Which App does this camera work with?

    A1: This trail camera works with Ucon App. Please contact us by email if you need more information about the connection.

    Q2. Can it be connected to any wifi?

    A2: This trail camera only supports 4G cellular noetwork. It can't be connected to wifi.
  • CY95

    Q1. Which App does this camera work with?

    A1: This trail camera works with WILDLIFE CAM App. Please contact us by email if you need more information about the connection.

    Q2. What is the wifi connection used for? Can I connect this wildlife camera to my home wifi?

    A2: The connection is used for data transmissions such as preview, playback, image transmission, and settings. This wildlife camera only supports direct Bluetooth and WiFi connection between your phone and camera. It is not supposed to connect to a WiFi router, WiFi hot spots, or network. In open areas, the WiFi connection range can reach 32ft.
User Manual

CY63pro

CY75(New Released)

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